G2GBET

Wallet

How the wallet works, and where to read your own activity

Where the balance lives, what each line of the activity list means, and what record to keep yourself.

What the query refers to

The phrase G2GBET Wallet refers to the balance area inside an account. It is not a separate application, not a crypto wallet, and not a financial service usable outside the platform.

It always sits behind a sign-in, so this site cannot display anyone's numbers. What it can do is describe what that screen contains, so you can read your own faster.

What a balance screen tells you

Most systems show two figures that are not the same number, and confusing them is the single biggest source of questions.

  • The available figure: what can be used right now.
  • The restricted figure: an amount still tied to the conditions of an offer you accepted, which cannot leave the account until those conditions are met.

If you have ever opted into an offer, read both figures before planning a withdrawal. The total on screen is not necessarily the amount that can be withdrawn.

Reading the list line by line

The activity list is time-ordered, and every line answers four questions: when, what kind, what status, and under which reference.

Status is the column most often skipped. A pending entry is not finished, and should not be counted in any plan until it says otherwise.

When the figures do not match

  1. Do not repeat the transaction. Repeating one while the first is still pending always makes the situation harder to unpick.
  2. Open the activity list and work back from the newest line until you reach the point where the figures still agree.
  3. Capture the line you are unsure about, with its timestamp and reference.
  4. Take that to the operator support desk, along with whatever record the channel you used provides.

Habits worth having

Three things that take under a minute each, and are what turn a large problem into a small one.

  • Look at the activity list on every sign-in, not only when something feels wrong.
  • Keep your own copy of anything significant rather than relying only on the history in the system.
  • Check the state of any conditions still attached before planning around the figure on screen.

The overview of the wallet screen itself is on the wallet page.

Read next

Other guides in this section

Play responsibly

This service is for players aged 18 and over. Decide a budget and a stop time before you start, and stop as soon as it stops feeling like a choice.

Read the guidance